When New York City Medicaid denies your application or terminates your existing coverage, you have the right to fight the decision. The first step is to request a fair hearing, an administrative trial conducted by the New York State Office of Temporary and Disability Assistance (OTDA). It is called a “fair hearing” because both the federal Due Process Clause and New York’s own regulations (Social Services Law § 22 and 18 NYCRR Part 358) require a hearing before government benefits can be cut off. Despite the friendly name, it is a contested legal proceeding, and the agency will be represented. You should be too.
Being polite to the hearing officer (an Administrative Law Judge) will not, by itself, change the outcome. To win, you need to present financial documentation, apply the correct eligibility rules, and cite prior fair hearing decisions that support your position. Just as important, you need to build a clean record. If the hearing decision goes against you, the only way to challenge it in court is an Article 78 proceeding under CPLR Article 78, and the Supreme Court can only review evidence that was already placed before the hearing officer.
The strategy depends on which type of New York Medicaid was denied. Most disputes in NYC involve community (MAGI and non-MAGI) Medicaid for outpatient care, home care and managed long-term care (MLTC), where the 2026 resource limit for the aged, blind and disabled category is $33,038 for an individual; institutional (chronic-care) Medicaid for nursing home coverage, which carries a 60-month asset look-back and transfer-penalty rules; or Medicaid for the aged, blind and disabled (MABD), where spend-down, pooled trusts and spousal allowances frequently arise.
In New York City, applications are handled by the Human Resources Administration (HRA) Medicaid program rather than a county Department of Social Services. The fair hearing system, however, is the same statewide.
Most denials fall into a handful of categories. Identifying the reason on your Notice of Decision is the starting point for the challenge.
| Reason on the notice | Where the dispute usually lies |
|---|---|
| Excess resources | The most common reason for an institutional Medicaid denial. The dispute often turns on whether a joint account, an irrevocable trust or jointly held real property was correctly counted. Funds in a properly drafted irrevocable income-only trust outside the look-back are not countable, and contesting an agency’s contrary finding is a frequent winning argument. |
| Excess income | Whether certain income should be excluded, whether a pooled income trust can shelter the excess (a recognized spend-down tool under 18 NYCRR § 360-4.5), or whether a spousal income allowance applies. |
| Transfer penalty | Whether transfers during the 60-month look-back were truly uncompensated, whether the penalty was calculated using the correct regional rate, and whether an exemption applies, such as a transfer to a disabled child, the caregiver-child exception, or a transfer to a sibling with an equity interest in the home. |
| Failure to provide documentation | Often the documents were submitted and lost, or the agency demanded items the regulations do not require. |
| Procedural defects | A missing signature, the wrong form, or an incomplete section. These technical denials are frequently the easiest to reverse. |
| Residency or immigration status | Whether the applicant is a New York resident or holds the immigration status required for full Medicaid coverage. |
Under 18 NYCRR § 358-3.5, you generally have 60 days from the date of the Notice of Decision to request a fair hearing. If your existing Medicaid is being terminated or reduced rather than denied for the first time, and you want coverage to continue while the hearing is pending, you must request the hearing within 10 days of the notice and check the “aid continuing” box. Aid continuing keeps your benefits in place until a decision is issued.
Missing the 60-day deadline usually means starting over with a new application. You can request a late hearing and ask for good-cause acceptance, but the standard is strict and rarely met. Always calculate the deadline from the date printed on the notice, not the date you received it.
You can request a hearing from OTDA online at otda.ny.gov/oah, which we recommend because you receive a confirmation number; by fax to the fair hearing fax line printed on your notice, keeping the transmission confirmation as proof; by phone to the statewide fair hearing line; or by mail to the address on your notice.
The request must identify the agency that took the action (HRA Medicaid), the case or client identification number, the date of the notice, and the specific action you are appealing. Say that you want aid continuing if it applies. OTDA then schedules the hearing and mails a Notice of Hearing. Most Medicaid hearings in NYC are now held by telephone or video; the notice explains how to participate.
Every case is different, but a typical excess-resources denial often moves like this.
| When | What happens |
|---|---|
| Day 0 | HRA mails the Notice of Decision denying Medicaid. |
| Within 10 days | Request the fair hearing with aid continuing, if active coverage is being terminated. |
| Day 0 to 15 | Request the agency’s case file under 18 NYCRR § 358-3.7. |
| Day 15 to 45 | Assemble the exhibit binder and submit the documents to OTDA in advance. |
| Roughly 60 to 90 days | The fair hearing is held. |
| Within 90 days of the request | OTDA issues a written decision (the regulatory standard under 18 NYCRR § 358-6.4). |
| Within 4 months of an adverse decision | File an Article 78 petition in Supreme Court if needed. |
Preparation is the single biggest predictor of success. Start by requesting the agency’s case file. Under 18 NYCRR § 358-3.7, the agency must provide the documents it relied on to make the decision and other relevant material in your file. Review it to understand exactly what the agency considered and what it overlooked. Then assemble your evidence. The documents that win depend on the category of denial.
| Denial category | Documents that usually win |
|---|---|
| Excess resources | Bank and brokerage statements, deeds showing co-ownership, trust instruments, and account ownership records establishing whose money is whose. |
| Excess income | The pooled-trust joinder agreement, Social Security and pension award letters, and proof of excluded income. |
| Transfer penalty | Contracts, appraisals or caregiver agreements showing fair consideration, plus documentation supporting any exemption, such as a physician’s statement of disability for a disabled-child transfer. |
| Failure to document | Copies of everything previously submitted, with fax confirmations or certified-mail receipts. |
| Residency | Lease, utility bills, voter registration, and government correspondence. |
| Immigration status | The relevant USCIS documentation. |
Organize everything into a tabbed exhibit binder with a cover index, and submit it to the hearing officer in advance. A clean, indexed presentation shows the ALJ you are serious and makes the record easy to review on appeal.
The hearing officer is an Administrative Law Judge who hears Medicaid and other public-benefits cases. The agency is represented by a fair-hearing representative, not always an attorney, but someone trained to defend the agency’s position. Each side may introduce documents, call witnesses, and cross-examine the other side’s witnesses. The hearing is recorded, and that record, not the hearing itself, is what a court reviews later.
The ALJ typically reserves decision and issues a written ruling. If you win, the decision directs the agency to take corrective action: approving the application, restoring benefits, or recalculating eligibility. New York fair hearing decisions are publicly searchable in OTDA’s online decision database, and citing on-point prior decisions is persuasive when the facts mirror yours.
If you lose the fair hearing, the next step is an Article 78 proceeding in New York State Supreme Court. The court does not retry the facts. Its job is to decide whether the agency’s determination was supported by substantial evidence in the record and whether the agency followed the law. That is why the record at the fair hearing matters so much: if your evidence is not already in the administrative record, the Supreme Court generally will not consider it.
An Article 78 petition must be filed within four months of the final administrative decision (CPLR 217). Most cases are decided on submitted papers. If you prevail, the court typically remands the matter to the agency for corrective action consistent with its ruling. If you lose, the remaining option is an appeal to the Appellate Division.
Medicaid is a document-intensive program, and the agency’s internal practices are often opaque. Many people who handle a denial alone arrive at the hearing without the right documents, without supporting fair hearing decisions, and without a clear legal theory connecting the program rules to their facts. Because the Supreme Court can only review the record built at the hearing, gaps left at that stage are usually permanent.
A lawyer identifies the legal theory that fits your case, requests the agency file, gathers the supporting evidence, files the proper requests on time, and presents the case in a way that creates the record needed for a successful appeal if one becomes necessary. The stakes justify it: a denied institutional Medicaid application can mean tens of thousands of dollars per month in private-pay nursing home costs.
Generally 60 days from the date on the Notice of Decision. If your active Medicaid is being terminated and you want aid continuing, you must request the hearing within 10 days.
Yes, if your existing coverage is being terminated or reduced and you request the hearing within 10 days while electing aid continuing. This is not available for a first-time denial.
You can request a late hearing and argue good cause, but it is rarely granted. In most cases you will need to file a new Medicaid application.
You may challenge the decision through an Article 78 proceeding in New York Supreme Court, filed within four months of the final decision.
It is not legally required, but because the hearing record controls any later court appeal, experienced representation often makes the difference between approval and a costly denial.
For the planning side of Medicaid eligibility, see our pages on the benefits of a special needs trust for protecting assets while qualifying for benefits, advanced New York estate planning techniques that affect Medicaid eligibility, asset protection and spousal planning in New York, and our New York City Medicaid attorney overview.
If you have received a notice denying or terminating your Medicaid in New York City, time is short. Contact us promptly so we can review the notice, calendar the deadlines, request the case file and develop a strategy. We handle fair hearings, Article 78 proceedings and appellate review of Medicaid decisions throughout New York. Call 212-233-1233 or email [email protected]. You can also learn more about Albert Goodwin.